The purpose of this Privacy Policy is to inform individuals — users of services, partners, employees, and other persons (hereinafter referred to as “individuals”) — who cooperate with the Zavod za turizem Preddvor (hereinafter referred to as Visit Preddvor) about the purposes and legal bases, security measures, and the rights of individuals regarding the processing of personal data carried out by our organization.

Visit Preddvor respects your right to privacy and strives to ensure the highest level of protection for your personal data. Therefore, in providing our services, we are committed to operating in accordance with the regulations governing personal data protection, in particular with the EU General Data Protection Regulation (GDPR) and the applicable Personal Data Protection Act.

The purpose of this Privacy Policy is to inform you about the purposes for which your personal data will be collected, how it will be used, and what your rights are regarding the data we store about you, as well as how you can exercise those rights.

Visit Preddvor undertakes to ensure that any personal data you provide will be used in accordance with this Privacy Policy and that your personal data will not be sold, rented, or otherwise disclosed to third parties, except on an appropriate legal basis.

The controller of your personal data is:

Visit Preddvor – Institute for Tourism Preddvor
Goričica 8, 4205 Preddvor

E: info@visitpreddvor.si

Registration number: 3320529000
VAT ID: SI54971853
Account: SI56 0110 0600 8368 019 (UJP)

All personal data you provide to us will be treated as confidential and will be used solely for the purposes for which they were provided.

1. When do we collect your personal data?

We collect your personal data when you:

• use our website,
• call our telephone numbers,
• contact us via email, or
• in other cases specified in this policy.

2. When Visiting the Website

Our website is publicly accessible and intended for use and information by the general public. It also enables the use of other functionalities. Visitors can choose when and how they wish to contact us — by phone or email — and can also decide which free tools or interactive features they want to use.

When you visit our website, certain data are automatically recorded for the purpose of:

• monitoring and improving the website’s performance and user experience,
• technical maintenance and development of our web solutions,
• providing information about our services and other important updates,
• managing user relationships and ensuring quality services,
• and for other purposes described in this Privacy Policy.

Automatically collected data may include:

• IP address,
• the address of the website from which you accessed our website,
• browser settings and information about your device’s operating system,
• content you access,
• date and duration of your visit.

Cookies

Our website uses cookies, which you can learn more about on the Cookies page.

3. When Using Email

Individuals can send an email to Visit Preddvor at the addresses published on the website www.visitpreddvor.si. In doing so, you voluntarily decide which personal data you wish to provide.

Visit Preddvor will process your email address and the content of your message solely for the purpose of communicating with you, depending on the subject of your message and the nature and type of any potential cooperation.

4. When Using the Telephone

You can also contact Visit Preddvor by phone. It is possible that one of our team members may contact you by telephone if you have expressed a wish for such communication or have given your consent to be contacted in this way.

On the basis of a contract, we process only those personal data that are necessary for the conclusion and fulfillment of the contract you have entered into. If you do not provide all the personal data required for the conclusion and performance of the contract, we will not be able to provide the contractual services.

We also collect personal data based on consent. On this basis, we collect personal data for various purposes, of which you are always specifically informed most commonly for the purpose of providing news updates.

If you choose not to give your consent, we will not be able to process your personal data on this basis and therefore cannot provide the service that requires your consent. You may withdraw your consent at any time without any negative consequences for you.

All data will be used in accordance with the purpose for which they were collected and will not be disclosed to third parties without an appropriate legal basis.

Within the scope of legal authority, your personal data may be disclosed to the following data users:

• providers of information technology services for the purpose of software maintenance and support;
• the administrator and manager of the website.

Visit Preddvor undertakes not to disclose or transfer your personal data to third countries or international organizations.

We will retain your personal data until you withdraw your consent or for as long as necessary to fulfill the purposes for which the data were collected, as detailed in this Privacy Policy. Some data may need to be retained for a longer period, for example, to maintain records in accordance with applicable legislation or for other legitimate reasons such as exercising legal rights, preventing fraud, and similar purposes.

Other anonymous or aggregated information that does not identify you (directly or indirectly) may be retained indefinitely.

Visit Preddvor is committed to carefully protecting the personal data you provide to us. Your personal data are safeguarded against any breaches or misuse.

Personal data are stored in both physical and electronic form. Their storage is regulated through technical and organizational measures that prevent accidental or unlawful destruction, loss, alteration, or unauthorized disclosure or access to your personal data.

Once the need for retaining the data ceases that is, after the purpose for which the data were collected has been fulfilled or upon your withdrawal of consent — your personal data will be permanently and irreversibly deleted within 15 days.

Since the website www.visitpreddvor.si contains certain links to other websites that are not affiliated with Visit Preddvor, we do not assume any responsibility for the protection of data on those external websites.

Visit Preddvor ensures the full exercise of all your rights related to the processing of your personal data.

An individual whose personal data are being processed may, at any time, request that Visit Preddvor:

• confirm whether or not personal data concerning them are being processed,
• provide access to personal data (i.e., to view and obtain copies of them),
• provide information regarding the processing of such data (e.g., the purpose of processing, types of personal data, recipients or categories of recipients to whom personal data have been or will be disclosed, the envisaged period of storage, and details of technical and organizational data protection measures, etc.),
• allow the correction of inaccurate personal data and the completion of incomplete personal data,
• allow the right to erasure of personal data (the so-called “right to be forgotten”),
• allow the right to restrict processing,
• allow the right to object to processing,
• allow the right to data portability and provide the data in a commonly used and machine-readable format or transfer them directly to another controller,
• allow the right to withdraw consent, where personal data are processed on the basis of consent — noting that withdrawal of consent does not affect the lawfulness of processing carried out prior to its withdrawal,
• provide additional information regarding the right to lodge a complaint with the competent supervisory authority.

Visit Preddvor will also provide any other information related to an individual’s personal data that it processes, upon request, in accordance with applicable legislation.

We reserve the right to amend this Privacy Policy from time to time as necessary to reflect actual circumstances and applicable data protection legislation. The valid version of the Privacy Policy will be published on our website.

Preddvor, October 27, 2025